Welcome to Ty Enfys Shamanic Activations Ltd ("Ty Enfys," "we," "us," or "our"). By accessing and using our website, services, or products, you agree to comply with and be bound by the following terms and conditions. Please read this document carefully. If you do not agree with these terms and conditions, please refrain from using our services.
1. Booking and Payment
Deposit: To secure a booking for any treatment or service, a 25% non-refundable deposit must be paid.
Payment for Therapies: For therapies, full payment must be made in advance or on the day of the treatment.
Payment for Retreats: Retreat payments must be made 2 weeks in advance.
Membership: Membership fees are due monthly or in full, depending on the membership type.
Prices: All prices quoted on the website are final, with no hidden fees.
All prices quoted on the website are final, with no hidden fees.
3. Late Arrivals
If you arrive after your scheduled appointment time, your session will still conclude at the scheduled end time to accommodate the next client. If you are more than 30 minutes late, your appointment will be canceled, and full payment will still be required.
4. Client Health
Client Record Form: Clients will receive a link to complete a client record form online, which is their responsibility to complete at least one day before the appointment.
Medical Conditions: If you suspect that you have a condition that might affect your ability to receive a treatment (e.g., pregnancy, chronic illness, mental plates etc), you must inform Ty Enfys Shamanic Activations Ltd before booking a treatment to prevent disappointment on arrival.
Ongoing Medical Conditions: If you have an ongoing medical condition, consult a doctor before booking a treatment. Massage should not be performed under certain medical conditions. By booking a treatment, you affirm that you have sought appropriate medical advice, disclosed relevant medical information, and will confirm this on the day of your treatment.
Contraindications: You understand that a contraindication may restrict you from receiving a treatment due to potential harm.
No Diagnosis or Substitute for Medical Advice: You acknowledge that holistic therapy does not diagnose illness, disease, or any physical or mental disorder. It is not a substitute for medical examination, diagnosis, or treatment. Consult your own doctor for medical advice.
Client Comfort: The therapist will adjust the pressure during the treatment. If you experience pain or discomfort, you must immediately inform the therapist for necessary adjustments. Ty Enfys Shamanic Activations Ltd aims to improve your health and wellbeing without causing any deterioration in existing conditions.
5. Payment Methods
6. Confirmation Emails and Texts
Clients will receive email and text reminders of their appointments as a courtesy. However, it is the client's responsibility to remember appointment dates and times to avoid late arrivals, missed appointments, and cancellation fees.
7. Cancellation Policy
Cancellation terms vary based on whether you've booked an appointment, booked a retreat or paid for goods and services. Please refer to our specific cancellation policy for details.
By using our services, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please contact us before proceeding. Ty Enfys Shamanic Activations Ltd reserves the right to update these terms and conditions as needed.